Dear Krishna
for KPRO etc. Please check the "many" documents on SAP help etc. on this
You need to pay attention of you use "archives". This is all very "down" on SAP set up level. Anything must be up and running.
Short story is: SAP is creating only a "link" to a document. in SAP DMS there is no document any more. We have seen some authorizations issues her ein the past during SAP upgardes
I can not "fully" remember the story but: for IBD documents: they can be in "DMS", and "SBRs" in KPRO (etc. So it is potentially possible that it works by "case",
If it is authoroization then there is no ! good chance that you will find this using su53. Here you must dig "deeper"
KPRO installation (and story) ist discussed here (not often in the last months). BUt story is explained in SAP IMG etc.
C.B.
Check e.g.
Is there any alternative to DMS?
WWI Generation is creating thousands of records in DRAO
Error when inserting data records into database table DRAW
How to customize DMS, linked to documentum, for EH&S using Kpro
Storing of MSDS in SAP Content Server
How to create A2 archive ID for EH&S documents.
SAP EHS Medical Service Data Carrier SAP - System Not defined